Technical Support · J-QMS Engineering Desk
Talk To An Engineer,
Not A Sales Bot.
This page is for technical support, DFM review, certification questions, and logistics tracking. Need a price quote instead? Use our RFQ form here →
Call Cavite Direct
Mon–Fri 08:00–18:00 PHT (UTC+8). After-hours, leave a message; engineering desk replies within 12 h.
Email Engineering
For DFM review, attach drawings (PDF/DXF/STEP). Encrypted transmission supported on request.
Response SLA
12 hours
First reply within 12 hours, 7 days a week. New York close of business → reply before Manila close of business.
Payment & Logistics
- · TT (Telegraphic Transfer) — primary
- · PayPal — samples & first PO ≤ $5,000
- · 30-day open account — after 3rd successful PO
- · DHL · FedEx · UPS · Maersk · MSC
- · FOB Manila / CIF destination available
Xudong Group
Other Group Offices
For non-wire-harness inquiries (mold tooling, injection molding, Japan client coverage), reach out to the relevant group entity directly. All inquiries can also be routed via this Cavite office.
Shenzhen Xudong Jinxin Technology Co., Ltd.
Group HQ & mold engineering
A Area, 1st Floor, 9th Bldg, Liyuhe Industrial District, Houhai Industrial Park, Loucun Community, Guangming New District, Shenzhen 518107, China
Xudong (Japan) Co., Ltd.
Japan client coverage
Room 704, Hillcrest 2, Hachimancho, 1-6-2, Fuchu-Shi, Tokyo 183-0016, Japan
Xudong Mold (Thailand) Co., Ltd.
Precision mold manufacturing
88 Moo5 T. Muang, A. Muang, Chonburi 20130, Thailand
Xudong Precision Co., Ltd.
International trading & finance
Unit 17, 9th Floor of Tower A, Mandarin Plaza, No. 14 Science Museum Road, Kowloon 999077, Hong Kong
LEVO Mold Design Co., Ltd.
Exclusive sales partner
Exclusive Sales Partner for Europe, USA, Canada and Mexico
T&M Manufacturing (Thailand) Co., Ltd.
Precision manufacturing support
622/1 Moo11, Nong Kham, Sriracha, Chonburi 20230, Thailand
Plas Seiko (Thailand) Co., Ltd.
Injection molding production
140/15 Moo7, Phaholyothin Road, Cheng Rok-Noi, Bang Pa-In, Ayutthaya 13180, Thailand
Footprint
Four Locations.
One BOM Master.
Production runs at our Cavite plant. The parent group's harness affiliate is available for non-US destinations on customer request. BOMs, drawings and tooling specs are version-controlled in a single Vault server with daily replication.
Cavite Manufacturing Plant
Lot 12, Block 16, Phase IV, Cavite Economic Zone
Rosario, Cavite 4106, Philippines